City of Newton, MA
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Volunteer Opportunities
Older Adult Services greatly appreciates the support volunteers bring to the Cooper Center and the surrounding community. Interested in volunteering? Complete a volunteer application.
If you have any questions please email oasvolunteers@newtonma.gov or you can call (617) 796 - 1660 to reach a staff member.
There are currently the following available volunteer opportunities. Click the link for details:
Volunteer Opportunity: Cooper Center Front Desk Ambassador
Are you friendly, dependable, and passionate about helping others feel welcome? The Cooper Center is seeking dedicated individuals to serve as Front Desk Volunteers, the true backbone of our organization.
This is a selective volunteer position. Interviews with the Center Director are required, as we are committed to finding the right people for this important role.
Why This Role Matters
The front desk is the heart of our center. You are often the first smile members see and the last goodbye they receive. Your presence sets the tone for the entire day and helps create a warm, supportive community.
Responsibilities Include:
- Warmly greeting members and visitors
- Registering participants for programs and activities
- Answering phones
- Processing parking stickers
- Placing reminder calls
- Scheduling appointments for services
- Providing information on GoGo Newton and other community resources
- Assisting with program check-ins
- Answering basic questions and providing general information
- Assigning Cooper Cards
- Data entry
- Supporting staff with light administrative tasks
- Maintaining a welcoming and organized environment
We’re Looking for Volunteers Who Are:
- Friendly and approachable
- Reliable and punctual
- Organized and detail-oriented
- Patient and compassionate
- Comfortable interacting with diverse personalities
This is a special position for individuals who take pride in being a steady, helpful presence. If you enjoy connecting with people and being part of something meaningful, this could be the perfect fit for you.
Interview Process & Selection
Interview required with the Director.
Positions will be filled on a rolling basis, starting immediately. Training will begin within two weeks of being offered a position.
If selected, candidates must:
- Complete a CORI background check
- Submit a volunteer application
Volunteers will work directly with the Cooper Center Concierge Team to provide this essential role of welcoming the community to Cooper.
How to Apply
Please submit a letter of interest addressed to
OAS Director Mignonne Murray to coopercenter@newtonma.gov or drop off the letter at the front desk.
Your letter should include:
- Any relevant work or volunteer experience
- If you do not have direct experience, please share why you are interested in this role
Commitment Required
Volunteers must commit to at least one 4-hour shift per week.
Available Shifts
Monday – Friday
- 8:30 AM – 12:30 PM
- 12:30 PM – 4:30 PM
- 4:00 PM – 8:00 PM
Saturday
- 9:00 AM – 1:00 PM
- 12:00 PM – 4:00 PM
- 9:00 AM – 4:00 PM
Sunday
- 12:00 PM – 4:00 PM
Location
📍 Cooper Center
345 Walnut Street
Newtonville, MA
