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Department Transaction Type Notes
Assessing Tax Work-Off Application : Veteran Form Online
Assessing Form of List Form Online
Assessing Excise Abatement Request Form Online
Assessing Ch. 59 Sec. 38d - Income/Expense Form Online
Assessing Change Address Request Form Online
Assessing Exemption Applications Form Online
Assessing Abutters Request Form Online
Assessing Water/Sewer Discount Application Form Online
Assessing Excise Bill of Sales Form Online
Assessing Form 3ABC Form Online
Assessing Tax Work-Off Application : Senior Form Online
Assessing Taxation Aid Fund Application Form Online
Board of Aldermen Board and Commission Appointment Applications Use SurveyMonkey but need better way to monitor when someone has submitted an application
Board of Aldermen Newton City Ordinances Can be printed for free from website
Board of Aldermen Traffic & Parking Regulations Can be printed for free from website
City Clerk Copies of Aldermanic Documents Under BOA pages
City Clerk Sales of Certified Copies of Vital Records Form Online
City Clerk Sales of Dog Licenses/Off-Leash Permits Only those with current rabies certificates may purchase on-line.
City Clerk Business Certificate Application Form Form must be submitted with notarized signature.
City Clerk Marriage Intention Forms Must be filled out in person at City Hall.
City Clerk Raffle Permit Application Form Form must be submitted with original signatures.
City Clerk Sales of Printed Zoning Ordinance Books See BOA
City Clerk Geneological Research Birth, Death and Marriage Indexes available through 1899.  City Directories available through 1934
City Clerk Historic Maps A variety of maps and atlases are available through GIS.
Elections Campaign Finance Forms Requests Those seeking information can find it on-line once submitted by candidates.
Elections Sales of Annual Resident Lists See City Clerk / Elections
Elections Absentee Voter Forms Form must be submitted with original signatures.
Elections Voter Registration Forms Form must be submitted with original signatures.
Fire Smoke Detectors requires inspection
Fire Install F/A System requires approval
Fire Plan Review Stamps requires approval
Fire LP Gas/ Install/Inspect/Store requires inspection
Fire On Site visit/Fire Protection requires inspection
Fire On Site visit/C O-Final requires inspection
Fire Common Victualler requires inspection
Fire AST/Removal requires inspection
Fire Sprinkler/standpipe/disconnect requires permit
Fire Flam. Fluid Gas Solid/Storage requires permit
Fire Tents /Per Tent requires permit
Fire O/B Equipment/Install/Inspect requires inspection
Fire Welding/Cutting/Burning requires permit
Fire Fire Report requires fee
Fire Day Care Inspection requires inspection quarterly
Fire Private Schools/Nursing Clinic requires inspection
Fire Dorms requires inspection quarterly
Fire Churches requires annual inspection
Fire Garages/Gas Stations/Auto  requires permit
Fire Tank Truck Inspection permit/inspection
Fire Dry Cleaners Inspection requires inspection
Fire Summer Camp requires annual inspection
Fire Alternative Homes requires inspection quarterly
Fire UST Removal/Install-Oil requires inspection
Fire Lodging/ Rooming house requires inspection
Fire Nursing Home =/> 25 Beds requires inspection
Fire Theatre Inspections requires quarterly inspection
Fire Inns =/> 100 Rooms requires inspection
Fire Assisted Living requires inspection quarterly
Fire Mas Box Connection/Initial fee requires fee and permission
Fire Xmas Trees requires permit
Fire Ammo/Smokeless Powder  requires permit
Fire Inns < 100 Rooms requires inspection
Fire Blasting requires fee
Fire Fireworks requires permit
Fire Lumber Yard requires inspection
Fire Foul Weather Pump Charge per use
Fire Nursing Home < 25 Beds requires inspection
Fire Paint Spray Booth requires permit
Fire Reissue Permit  
Fire Tar Kettle requires permit
Fire AST/Removal/Install  
Fire Fire Prevention Documents  
Fire LP Gas/Vendors   
Fire LP/Temp Install/Inspect/Store requires permit
Fire Mas Box Connection/Annu Fee  
Fire Plan Review/ Stamps/Specs  
Fire UST Removal/Install-Gas  
Health & Human Services Housing complaint inspection Please contact the Health & Human Services Dept.
Health & Human Services Food establishment (renew) Please contact the Health & Human Services Dept.
Health & Human Services Food establishment inspection Please contact the Health & Human Services Dept.
Health & Human Services Annual entertainment (renew Sun) Please contact the Health & Human Services Dept.
Health & Human Services Annual entertainment (renew wkdy) Please contact the Health & Human Services Dept.
Health & Human Services One-day alcohol Please contact the Health & Human Services Dept.
Health & Human Services CV (renew) Please contact the Health & Human Services Dept.
Health & Human Services Temporary Food Establishment Please contact the Health & Human Services Dept.
Health & Human Services Annual alcohol (renewal) Please contact the Health & Human Services Dept.
Health & Human Services Demolition Please contact the Health & Human Services Dept.
Health & Human Services Seasonal Food Establishment Please contact the Health & Human Services Dept.
Health & Human Services One-day entertainment (wkdy) Please contact the Health & Human Services Dept.
Health & Human Services Tobacco sales Please contact the Health & Human Services Dept.
Health & Human Services Pool inspections/H2O sampling Please contact the Health & Human Services Dept.
Health & Human Services Recreational camp inspection Please contact the Health & Human Services Dept.
Health & Human Services Keeping of animals Please contact the Health & Human Services Dept.
Health & Human Services Offal Please contact the Health & Human Services Dept.
Health & Human Services Outdoor pool Please contact the Health & Human Services Dept.
Health & Human Services Sidewalk café (new) Please contact the Health & Human Services Dept.
Health & Human Services Sidewalk café (renew) Please contact the Health & Human Services Dept.
Health & Human Services Annual entertainment (new wkdy) Please contact the Health & Human Services Dept.
Health & Human Services Septic system abandonment inspection Please contact the Health & Human Services Dept.
Health & Human Services Sushi Acidification variance Please contact the Health & Human Services Dept.
Health & Human Services Common victualler (new) Please contact the Health & Human Services Dept.
Health & Human Services Afterschool/Daycare Food Waiver Please contact the Health & Human Services Dept.
Health & Human Services Crystal Lake water sampling Please contact the Health & Human Services Dept.
Health & Human Services Indoor pool Please contact the Health & Human Services Dept.
Health & Human Services Food establishment Plan Rev Please contact the Health & Human Services Dept.
Health & Human Services Residential Kitchen (renew) Please contact the Health & Human Services Dept.
Health & Human Services Well application Please contact the Health & Human Services Dept.
Health & Human Services Outdoor childrens pool Please contact the Health & Human Services Dept.
Health & Human Services Annual alcohol (new) Please contact the Health & Human Services Dept.
Health & Human Services Food establishment (new) Please contact the Health & Human Services Dept.
Health & Human Services Annual entertainment (new Sun) Please contact the Health & Human Services Dept.
Health & Human Services Tanning facility Please contact the Health & Human Services Dept.
Health & Human Services Body Art Pract (renew) Please contact the Health & Human Services Dept.
Health & Human Services Frozen dessert Please contact the Health & Human Services Dept.
Health & Human Services Indoor whirlpool Please contact the Health & Human Services Dept.
Health & Human Services Ice Cream truck Please contact the Health & Human Services Dept.
Health & Human Services Mobile Food Truck (renew) Please contact the Health & Human Services Dept.
Health & Human Services Body Art Estab (renew) Please contact the Health & Human Services Dept.
Health & Human Services Asian Body/Reflexol Estab (renew) Please contact the Health & Human Services Dept.
Health & Human Services Asian Body/Reflexol Pract (renew) Please contact the Health & Human Services Dept.
Health & Human Services Mobile Food Truck (new) Please contact the Health & Human Services Dept.
Health & Human Services Outdoor whirlpool Please contact the Health & Human Services Dept.
Health & Human Services Septic system installation Please contact the Health & Human Services Dept.
Health & Human Services Asian Body/Reflexol Estab (new) Please contact the Health & Human Services Dept.
Health & Human Services Asian Body/Reflexol Pract (new) Please contact the Health & Human Services Dept.
Health & Human Services Indoor childrens pool Please contact the Health & Human Services Dept.
Health & Human Services One-day entertainment (Sun) Please contact the Health & Human Services Dept.
Health & Human Services Residential Kitchen (new) Please contact the Health & Human Services Dept.
Health & Human Services Residential Kitchen Plan Rev Please contact the Health & Human Services Dept.
Health & Human Services Seasonal club alcohol (renew) Please contact the Health & Human Services Dept.
Health & Human Services Body Art Estab (new) Please contact the Health & Human Services Dept.
Health & Human Services Body Art Pract (new) Please contact the Health & Human Services Dept.
Health & Human Services Certificate of Habitability Please contact the Health & Human Services Dept.
Health & Human Services Housing plan review Please contact the Health & Human Services Dept.
Health & Human Services Seasonal club alcohol (new) Please contact the Health & Human Services Dept.
Newton Police Detective Bureau LTC/FID Licensing Please visit http://www.newtonpolice.com/
Newton Police Detective Bureau Resident Fingerprinting Please visit http://www.newtonpolice.com/
Newton Police Detective Bureau Solicitor Permits Please visit http://www.newtonpolice.com/
Newton Police Detective Bureau Second Hand Dealer Licensing Please visit http://www.newtonpolice.com/
Newton Police IT Freedom Of Information Requests Please visit http://www.newtonpolice.com/
Newton Police IT Accident Report Please visit http://www.newtonpolice.com/
Newton Police IT Taxi License Please visit http://www.newtonpolice.com/
Newton Police Traffic Bureau Resident Parking Permits Please visit http://www.newtonpolice.com/
Newton Police Traffic Bureau High School Parking Permits Please visit http://www.newtonpolice.com/
Newton Police Traffic Bureau Taxi Medallions Please visit http://www.newtonpolice.com/
Newton Police Traffic Bureau Construction Parking Permit Please visit http://www.newtonpolice.com/
Newton Police Traffic Bureau Livery Medallions Please visit http://www.newtonpolice.com/
Newton Police Chief's Office Hawkers/Peddlers Local Approval Please visit http://www.newtonpolice.com/
Newton Police Chief's Office Sign off for Raffle and Bazaar permits Please visit http://www.newtonpolice.com/
Newton Police Chief's Office Letters of Good Conduct Please visit http://www.newtonpolice.com/
Newton Police Chief's Office Holiday/Sunday Work Permits Please visit http://www.newtonpolice.com/
Newton Police Chief's Office Public Consupmtion Alcohol Permit Please visit http://www.newtonpolice.com/
Parks & Recreation Programs Field Permits fax, mail, walk in, emailed;  permits are e-mailed to customer
Parks & Recreation Programs Program Registration on-line,  walk-in, mailed paper registration
Parks & Recreation Department Building Rentals  
Parks & Recreation Department webqa calls - forestrey, maintenance work orders
Parks & Recreation Forestry Tree Removal permits  
Parks & Recreation Maintenance Division facilitydude internet work order system
Parks & Recreation Maintenance Division webqa internet work order system
Parks & Recreation Maintenance Division contractor meetings contractor meetings for special projects/events
Parks & Recreation Maintenance Division pick up supplies picking up supplies (padlocks, leaf bags etc.)
Parks & Recreation Maintenance Division complaints grounds maintenance complaints
Parks & Recreation Maintenance Division various project meetings projects meetings (ex. marathon daffodils)
Parks & Recreation Maintenance Division field permitting meetings seasonal meetings about field permits w/ users
Parks & Recreation Maintenance Division release and indemnity agreement sent via email; recievd via fax/in person
Parks & Recreation Programs Picnic Permits mailed - walked in by customer-permits entered into Sportsman Application then e-mailed to customer
Planning - Community Preservation Committee commenting on current proposals, suggesting new projects Currently, comments must be submitted in writing (email or ltr) or in person  (public hearings). We have a "suggest a project or comment on a proposal" webpage, but it predates the Civica system and needs to be redesigned, so we haven't been publicizing it.
Planning (Housing Div.) Aff. Housing Information various resources provided to inquirers  - referred to website and walk-ins
Planning (Housing Div.) Document - Development plans downloadable online
Planning (Housing Div.) Application - Rehab Program  
Planning (Housing Div.) Forms - HOME Consortium downloadable online
Planning (Housing Div.) Application - Homebuyer  
Planning (Housing Div.) Document - Meeting Packets Meeting packets from housing public meetings
Planning (Housing Div.) Vendor Payments (closing checks) for housing development and homebuyer projects
Planning (Housing Div.) Bid documents accessible for review/download through purchasing department
Planning (Housing Div.) Application - Fair housing Complaint form issued by Human Rights Commission, needs to be picked up in person
Planning (Housing Div.) Application - Funding Application Read-only online. Staff provides fillable form directly to applicant
Planning and Development - Conservation Commission Planning Process Community Engagement For planning projects as diverse as the zoning reform project, the Needham St Master Plan, and even small proposed amendments to the zoning ordinance that are processed quickly through ZAP we need more robust online engagement tools. Right now our web presence is largely one-way informational. Ideally, we will need more two-way and interactive features. We will need expanded social media capacity. We will need the ability for citizens to upload photos, videos, interactive maps, and text and we will need a toolset of public commenting capabilities. There are a number of off-the-shelf web-based tools out there designed specifically for planning work that have these capabilities. We will also need expanded ability to create our own videos that can be posted on our website. These projects include numerous meetings for which we need scheduling capabilities. For in-house staff and consultant project teams, file sharing capabilities are essential with tools/methods of version-control so that master and draft copies are not lost and there is no confusion as to which version is the most current or final document.  
Planning and Development - Current Land Use Development Review Team Mtg. These meetings are held weekly with potential applicants to explain the necessary permitting processes for their project.  Because these meetings require the explanation of municipal code requirements as they pertain to a specific project, it is unlikely in-person meeting could be eliminated.
Planning and Development - Current Land Use Comprehensive Permits There is no application form available on-line for this permitting process.  A fee is required for each application.  An applicant will be required to attend meetings during the review of the application similar to the special permit process.  
Planning and Development - Current Land Use Fence Permit/Appeals This application is used to administer exemption to the Fence Ordinance or to hear appeals of denied building permit applications for fences.  The applicant is required to attend a meeting of the Urban Design Commission.
Planning and Development - Current Land Use Sign Permits These applications are reviewed monthly and are submitted in conjunction with a building permit, which has a fee.  An editable PDF form has been created and is accessible on-line. The applicant is required to attend a meeting of the Urban Design Commission.
Planning and Development - Current Land Use Special Permits / Site plan Approval Per the Newton Zoning Ordinance, some land use projects require residents to obtain a special permit/site plan approval.  An applicant is required to submit multiple hardcopies of their application to the Planning Department and City Clerks Office.  An application is available by request but is not online as we want to ensure applications are complete. The applicant is expected to attend numerous public meetings for this permitting process.  This application requires a great deal of coordination between city agencies with concurrent permitting or licensing processes.
Planning and Development - Current Land Use Variance Applications There is no application form available on-line for this permitting process.  A fee is required for each application.  An applicant will be required to attend meetings during the review of the application similar to the special permit process.  
Planning and Development - Current Land Use Information Inquiry Through various City departments and software programs residents can access certain pieces of parcel data. Expanding access to this information would require the digitization of existing files and the creation of a more robust property management software.  Even is this info is available residents often need help interpreting the data.
Planning and Development - Current Land Use Zoning Review Application This application is the first step for most land use permitting processes.  Petitioners submit information regarding their project, which is then reviewed for consistency with the Newton Zoning Ordinance.  These applications have a 45-day review period, which doesn't start until the application is deemed complete.  There is no fee.
Planning and Development - Current Land Use Administrative Site Plan Applications This application is used to review development projects for those land uses exempt from zoning by State laws, and is also used to review accessory apartment proposals and wireless communication facilities in certain instances.  The review of these applications must be completed within 60-days, which doesn't start until the application is deemed complete.  At the discretion of the Planning Department, a community meeting may be required to inform the neighborhood of the proposed project. Under this type of permitting processes, the applicant is also required pay a fee and notify immediate abutters.  An application is accessible on-line.
Planning and Development - Historic Preservation Landmark/Preservation Restriction Review No application on-line and no form accessible on web. Applicants may be required to attend meetings. No fee for review or application.
Planning and Development - Historic Preservation Conservation Commission Applications Application should be on-line and acceptable by email. These applications include large site plans and other maps/graphics. Applicant is required to attend meetins and there is a fee. Frequent site visits that require review of existing plans and permits on file. 
Planning and Development - Historic Preservation Demolition Review  Editable application online and accepted via email. Applicants may be required to attend meetings. No fee for review or application. On-site review of project to confirm consistency with approved plans.  Depending on the outcome of the project review, a demolition delay may be applied to a development project, which could restrict restricts when construction may be commenced. 
Planning and Development - Historic Preservation Historic District Applications Editable application online and accepted via email. Applicants may be required to attend meetings. No fee for review or application. On-site review of project to confirm consistency with approved plans.  
Planning and Development - Meetings Various Boards/Committees/Commissions and Public Events  To inform residents of upcoming meetings for different City Boards/Committes/Commissions and other public events the Department posts information in the City website and in our Friday Report (available online).  A more user friendly approach to present this information could help to beeter inform residents.
Senior Services durable medical equipment signed waiver and pick up of equipment needed
Senior Services transportation vouchers cash/check transaction and age verification need
Senior Services Parking Stickers need to see car registration and driver's license
Senior Services home contractor referral list verification of residency/ data collection needed
Treasury  Payment Collection for customer parking fines  Online payments initiated via City website; link lauches user in vendor's website to pay
Treasury  Payment Collection for customer RE, PP, Excise taxes & utility billing  Online payments initiated via City website; link lauches user in vendor's website to pay
Treasury  Payment Collection for misc customer fines such as dog license, marijuana possible online payments. Would need to work with originating department (Police dept issues)
Treasury  Betterment Lien Release requires advance payment for release, copy of taking with Registry of Deeds book and page and proof of tax payment
Treasury  Tax Deferral Release requires advance payment for release, copy of taking with Registry of Deeds book and page and proof of tax payment
Treasury  Municipal Lien Certificate requires fillable form with payment at time of request
Treasury  Instrument of Redemption for Tax Title requires advance payment for release, copy of taking with Registry of Deeds book and page and proof of tax payment
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