File A Claim

Thank you for your inquiry regarding the process of filing a claim with the City of Newton. You can file a claim through claims@newtonma.gov.

 

In order to file a claim with the City of Newton, please:

 

  • Send an email to the above email, be sure to address your email to “Dear Mayor Fuller”
  • Include the date, time, location of the incident
  • Include a brief description of the incident
  • Include any documentation:  estimates, photos, police reports
  • This information must be received within 30 days of the date of the incident


Once the City receives this information, it will be forwarded it to the law department. The law department will open a case and begin an investigation. This process can take up to 12 weeks.

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