Veterans Service Office


Mailing Address

Office Hours

Seth Bai, Director of Veterans' Services

Veterans Service Office
Newton City Hall, Room 107
Newton, MA 02459
(617) 796-1092
(617) 796-1094 Fax

Monday:7:30 a.m. -3:30 p.m.

Tuesday: 7:30 a.m. - 8:00 p.m.

Wednesday:7:30 a.m. - 3:30 p.m.

Thursday:7:30 a.m. - 3:30 p.m.
Friday: 7:30 a.m. -12:30 p.m.

*** Due to outside events, VA meetings/appeals, funerals and ceremonies ; Appointments are recommended as clients may have extensive questions or required documentation. *** 


Mission Statement:

Our Mission is to provide quality services and benefits to veterans and their dependents in need of emergency financial and medical assistance under Chapter 115 M.G.L. and to provide assistance in filling out applications and/or answering questions regarding VA Compensation, pensions, burials, etc.For information concerning statewide veterans events and programs follow this link


Newton Veterans’ Services Dept.

COVID-19 Response

July 7th, 2020


The City’s Dept. of Veterans’ Services will remain open for business in most regular fashions of inquiry and response. Since City Hall is open to the public by appointment only, all current activities an actions will be conducted via phone, email or regular mail delivery. All one-on-one, "scheduled" appointments will be reopened on Monday July 6th, 2020 per Public Health recommended social distancing and sanitation requirements. The federal government is practicing similar policies and is half-staffed in their regional offices. Longer wait times and responses from the Veterans Administration can and should be expected. The highest priorities in the interim will be burials/funerals, funding for food , fuel, Rx and shelter allowances. VA home loans, Montgomery G.I. Bill monies, 9/11 Ceremonies and those alike will become second tier while in the state of emergency. The Veterans Service Director also works with the Mayor’s Office and the National Guard in any instances where federal aid or support is required here in Newton. Please leave messages and I will return to your situation as soon as time allows.






Cell Phones for Soldiers Cell Phones for Soldiers is a nonprofit organization dedicated to providing cost-free communication services to active-duty military members and veterans. Newton City Hall is an official drop site for used cell phones that are turned into calling minutes for our troops. Look for the collection box marked "Cell Phones for Soldiers"


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