You must pay your outstanding ticket balance in full. Personal checks are not an accepted payment method for marked tickets. Please see FAQ "How do I pay a parking ticket?" for more information.
Once you have paid in full, you must contact the parking payment clerk at 617-796-1337. You may be eligible for an electronic release.
If you are ineligible for an electronic release, you can obtain a paper release form by visiting the Parking window at the Treasury Department, 1000 Commonwealth Ave., Newton, MA 02459-1449.