The majority of the Division’s activates is the inspection of trees. Routinely the City monitors the City’s trees for significant hazards and major issues. The City is fortunate to have thousands of trees located on hundreds of miles of roadways and nearly a thousand acres of land with countless trees. We depend on the public to notify us with their concerns and potential hazards. To submit a request for an inspection and service you may contact us by email at email@example.com or by phone at (617) 796-1530 or by filling out the form here.
Once contacted we will inspect the tree or trees of concern. We will determine the needs of the tree(s). If the tree(s) need pruning or removal the work will be scheduled as soon as our current resources allow us to have the work completed.
Annually the Division receives nearly 2000 requests for service ranging from pickup of down limbs, to removal of entire trees. We prioritize our work with safety being the first priority. After safety issues we prioritize based on age of request and geographic area. Information on the time frame for work completion can be found in our Reports and Download section under Urban Forestry Documents—Backlog Information.
Detailed information on what we look for when inspecting trees can be found in the City’s Urban Forestry Manual. In general the inspection will involve the examination of the entire tree, from roots to leaves and everything in between. Using the criteria in the Manual a tree is either categorized as Very Good, Good, Fair, Poor or Dead and is designated to need pruning or removal.