What are the best ways to prevent getting COVID-19?
The best way to prevent COVID-19 is to avoid being exposed to this virus. Read CDC's tips about handwashing, avoiding close contact and more: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
What should people who are at higher risk for COVID-19 do?
Here are some ways to get ready for COVID-19 now:
Watch for symptoms and emergency warning signs:
*This list is not all-inclusive. Please consult your medical provider for any other symptom that is severe or concerning.
What are the current recommendations for wearing face masks?
Follow the CDC and Massachusetts Department of Public Health's recommendations for using a facemask.
Should children wear masks?
You can find more information on the CDC's recommendations for wearing cloth face coverings here, along with a video from the Surgeon General showing how to make one.
How will I know if I am a contact of a positive case?
Newton residents who are close contacts of positive COVID-19 cases will be contacted and provided with specific instructions about testing, self-quarantine and self-monitoring based on guidance from the Massachusetts Department of Public Health.
What does social distancing mean?
Social distancing means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
Stay home as much as you can.
If you must go out, i.e. grocery store or pharmacy:
When school's out can my child hang out with their friends?
The key to slowing the spread of COVID-19 is to practice social distancing. While school is out, children should not have in-person playdates with children from other households. If children are playing outside their own homes, it is essential that they remain 6 feet from anyone who is not in their own household.
To help children maintain social connections while social distancing, help your children have supervised phone calls or video chats with their friends.
Make sure children practice everyday preventive behaviors, such as washing their hands often with soap and water. Remember, if children meet outside of school in groups, it can put everyone at risk.
What should I do if someone in my house gets sick with COVID-19?
Can the virus that causes COVID-19 be spread through food, including restaurant take out, refrigerated or frozen packaged food?
Coronaviruses are generally thought to be spread from person to person through respiratory droplets. Currently, there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for at least 20 seconds for general food safety. Throughout the day use a tissue to cover your coughing or sneezing, and wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.
It may be possible that a person can get COVID-19 by touching a surface or object, like a packaging container, that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging.
What are the symptoms of COVID-19?
Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing. Read the CDC's guide: COVID-19 Symptoms.
Some people with COVID-19 can manage symptoms at home after consulting with their healthcare provider.
Click to view PDF
How can I be tested for COVID-19?
If you think you may have symptoms, first call your health care provider. If your clinician thinks you should be tested but they are unable to offer a test at their own health care facility, they will provide a referral and you can be tested at test site near you.
These are not walk-in sites. An appointment is necessary. View the current list: https://www.mass.gov/info-details/covid-19-testing#testing-sites
Massachusetts has a resource that you can use to assess symptoms and find the right care: Check your symptoms for COVID-19 online.
For detailed information, visit the CDC’s webpage: Testing for COVID-19 or the MDPH page that includes testing information for essential workers.
Are children more susceptible to COVID-19?
No, there is no evidence that children are more susceptible. In fact, most confirmed cases of COVID-19 reported from China have occurred in adults. However, infections in children have been reported, including in very young children. From limited information published from past Severe Acute Respiratory Syndrome coronavirus (SARS-CoV) and Middle East respiratory syndrome coronavirus (MERS-CoV) outbreaks, infection among children was relatively uncommon. More information about children and COVID-19 is available here: https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/children-faq.html
Are some people at higher risk for COVID-19?
Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness. This includes:
More information is available from the CDC
Can I get COVID-19 from my pets or other animals?
CDC is aware of a small number of pets worldwide, including cats and dogs, reportedexternal icon to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19.
Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low.
It appears that the virus that causes COVID-19 can spread from people to animals in some situations.
Treat pets as you would other human family members – do not let pets interact with people or animals outside the household. If a person inside the household becomes sick, isolate that person from everyone else, including pets.
Check here for more information about pets:
Will I be alerted of Newton residents who have COVID-19?
Confirmed COVID-19 cases among Newton residents will be updated on the COVID-19 data page on weekdays.
The Massachusetts Department of Public Health also updates this page with statewide data.
MDPH and CDC guidance will be followed to communicate with people who may have been a close contact of a person with COVID-19 to reduce the spread of illness.
What does the local health department do to follow up with people who have COVID-19 and their contacts?
Contacts of someone who tested positive for COVID-19 are managed at the local health department level by Newton HHS nurses. The nurses interview the person with COVID-19 to determine who their close contacts are and then the nurses reach out to all those contacts. HHS will be in touch by phone/email both with cases and their contacts while they are isolated or quarantined.
How does the new information about gatherings apply to my religious organization?
At this time, Newton religious organizations may make their own decisions about gatherings less than 10 people, in accordance with state guidelines. Just as the City of Newton has applied the Governor’s practices to its operations, we encourage religious institutions to make changes too, and have heard of many who are. We strongly encourage use of reliable information from CDC, MDPH and Newton HHS as you make these decisions.
How should I handle gatherings at my business? Who can businesses contact with questions or concerns?
All businesses must follow state guidelines, which are dependent upon the type of business.
Newton businesses may reach out to Economic Development Director Devra Bailin with questions, concerns or comments at email@example.com or 617-796-1122
What if I traveled? How do I know what I should do upon return?
Beginning March 27, all travelers arriving to Massachusetts are instructed to self-quarantine for 14 days. Health care workers, public health workers, public safety workers, transportation workers and designated essential workers are exempt from this requirement. Read more here.
All nonessential travel is discouraged at this time. Newton residents who are planning travel or have traveled internationally are strongly encouraged to check the CDC website for travel alerts. The CDC continues to update their list of countries with travel health notices and the specific levels for those travel health notices.
The CDC is frequently updating these countries and the guidance for travelers returning to the United States. Read it here.
How can I talk with my kids about COVID-19?
Here are some talking points for families helping kids to deal with stressful events, from the Riverside Trauma Center.
Is there someone I can talk to if I am worried?
The Substance Abuse and Mental Health Services Administration (SAMHSA) runs the Disaster Distress Helpline, 1-800-985-5990, a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
Additionally, you may call to request assistance from a member of Newton’s Social Services team at (617) 796-1420.
Who can I call for general COVID-19 questions?
Call 2-1-1 for general COVID-19 questions.
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find help in your community.
Mass 211 responds immediately during times of crisis, to field calls regarding the crisis and to direct callers to services most appropriate for their needs. If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available 1-877-211-MASS (6277); Hearing impaired callers can reach us using 508-370-4890 TTY
Where can I get more information about COVID-19?
MDPH COVID-19 FAQs
If your question is not answered here or on the website links above, please feel free to reach out to us. You can call us at 617-796-1420 or email your question to: firstname.lastname@example.org