Do I have to worry about mold and Legionella?

The temporary shutdown or reduced operation of a building and reductions in normal water use can create hazards for returning occupants. Two hazards are mold and Legionella (the cause of Legionnaire’s Disease). The growth of these organisms depends on many factors including plumbing-specific factors, disinfectant residuals, water heater temperature set points, water usage patterns and more. The CDC has recommendations on how to minimize mold and Legionella risk after a prolonged shutdown. The recommendations can be found on the CDC website.

Do I need the Health Department or other government agency to “ok” my opening?

You do not need approval to open. You can open during the phase in which your type of businesses is allowed to open if you can follow the protocols listed above and in the reopening documents provided by the state. For more information on reopening, please visit the state website

How often should I disinfect frequently touched surfaces and other surfaces in my business?

The state has suggested sector-specific protocols and best practices. To find out more about the suggested cleaning schedule and other best practices for your business, visit the state page on “Sector specific protocols and best practices”

What documents do I need in order to reopen?

All documents required to reopen can be found on and via the links below. You will need the following documents:

  • COVID-19 control plan template- Template that satisfies the written control plan requirement for self-certification.
  • Compliance attestation poster- Poster that customer facing businesses are required to print, sign, and post in an area within the business premises that is visible to workers and visitors
  • Employer and Worker posters- Posters that businesses can print and display within the business premises to describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting.

What happens if one of my employees tests positive for COVID-19?

Encourage workers who test positive for COVID-19 to disclose to the employer for purposes of cleaning / disinfecting and contact tracing.  If the employer is notified of a positive case at the workplace, the employer shall notify the local Board of Health (LBOH) and work with them to trace likely contacts in the workplace and advise workers to isolate and self-quarantine. Testing of other workers may be recommended consistent with guidance and / or at the request of the LBOH.

When can my business reopen?

On May 18th, Governor Baker outlined a specific timeline to open businesses and certain requirements for all businesses to comply with. The state webpage outlines when different kinds of businesses can reopen. For more information, visit .

Where can I find disinfecting supplies?

The state has supply vendors listed on their website if you are having trouble finding hygiene supplies. Go to visit the link here.

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