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Need help?

The division of Social Service provides case management, guidance, outreach and prevention to Newton residents. Case managers continue during COVID-19 disruptions to provide assistance by phone/email. Please call 617-796-1420.            

*The City provides the following for informational purposes only and does not support or endorse any of these resources.

 Resource Links  Description of Services
Emergency Child Care Programs For when all other non-group-care settings have been exhausted and families working in essential jobs (first responders, healthcare workers, grocery stores, pharmacies, etc.) have no other options. See the table on the right of this page for an interactive map and a searchable directory.

 MA Unemployment

Unemployment Insurance

 Guide on what you should do if you've become unemployed.

Information on Unemployment insurance.

 SNAP benefits  How to apply for SNAP benefits (food stamps).

 Tax Information

File for free

Where's my refund?

Tax payment plans

 In response to the (COVID-19) pandemic, the due date for Federal income payments have been postponed from April 15th to July 15th 2020. Affected Taxpayers do not have to file Forms 4868 or 7004. There is no limitation on the amount of the payment that may be postponed, and deferment of payment will not result in penalties or interest, regardless of the amount owed. 

 Cash Assistance DTA  If you need help making ends meet, you can apply for economic assistance (cash benefits) through the Department of Transitional Assistance (DTA).
DTA offers: Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to the Elderly, Disabled, and Children (EAEDC), and the State Supplement Program (SSP).
 Student Loans  All borrowers with federally held student loans will automatically have their interest rates set to 0% for a
period of at least 60 days beginning March 13, 2020. For more information see the website.
 Apply for MassHealth  All MassHealth Enrollment Centers are closed to walk-in visitors. Please call MassHealth Customer Service Center main number at (800) 841-2900. Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

 Utilities Assistance:

National Grid


Eversource- Bill pay help




 Many utility plans are offering different levels of assistance for customers in need. Click on each provider to find out more information.

 Wireless Carriers:



 Many wireless carriers are offering different programs for customers. Click each carrier for more information.

Food Resources

 NEW! Map Showing Newton's Food Programs
 SNAP/ Food Stamps Do you need help buying fresh nutritious foods? You may be eligible for the Supplemental Nutrition Assistance Program (SNAP), also known as food stamps. Apply online here. or Call 877-382-2363. Emergency SNAP benefits are for recipients who need food within 7 days.
 Food for Newton Families

The Food for Families program will have FREE bags of non-perishable food available for Newton families in the following locations: *****BAGS WILL BE IN THE 'PODS' CONTAINERS LOCATED AT EACH SITE*****

Fire Station 2 (Wash. St & Comm. Ave)

Fire Station 4 (Crafts. St.)

Fire Station 7 (Elliot St.)

Fire Station 10 (Dedham St.)

American Legion Nonantum Post 440 (295 California St.)

 Newton Supermarket Senior shopping hours:

 Whole Foods: Daily- 8-9am

Star Market: Tu., Thurs., 7-9am

Stop & Shop: 6-7:30am

Market Basket (Waltham): 5:30-7am

 Bristol Lodge Soup Kitchen

545 Moody St.


In order to minimize risk of COVID-19, meals will be prepared take-out only 7 days/week between 4:30-5:30. All are welcome, FREE.

 Waltham Mobile Market

50 Prospect St.


Mobile Market is open from 1-2pm on the third Sat. of each month. Anyone in need is welcome. FREE. Upcoming Dates: March 21, April 25, May 16, June 20.

 Corner Café

321 Washington St.

Newton Corner

Free hot lunch to Newton students preK-12, Text "school lunch" to 617-527-9835 for a no contact pick-up.


560 Pleasant St.


 Seniors only shop 6-7:30 daily. Offers boxes of grocery items: The basic: $50, The Big Box $100, pay online, pick-up in parking lot. Call when you arrive (617)923-1500 in the East side of Russo's and they will deliver it to your car. Click link for selection and items included.



Food, Utility, Tax and other resource info (3.23.20)


Social Services Brochure  
Social Services FY19 Annual Report        

MIRA Coalition Immigration Resources


Newton's Case Managers provide the following
to Newton residents in need:

• Information and referrals
• Outreach services
• Connections with private, public and other city
• Education and support

When an emergency or crisis occurs, Case Managers may be able to refer or assist Newton residents with: 
    • Emergency oil 
    • Utility shut-offs 
    • Emergency shelter 
    • Emergency food 
    • Financial assistance 
    • Legal referrals 
    • Mental health referrals 
    • Domestic violence

The Case Managers can assist residents in the application process and obtaining the proper documentation to apply for: 
    • Food stamps 
    • Housing 
    • Fuel assistance



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