The division of Social Service provides case management, guidance, outreach and prevention to Newton residents. Case managers continue during COVID-19 disruptions to provide assistance by phone/email. Please call 617-796-1420.
*The City provides the following for informational purposes only and does not support or endorse any of these resources.
| Resource Links
|| Description of Services
| Emergency Child Care Programs
||For when all other non-group-care settings have been exhausted and families working in essential jobs (first responders, healthcare workers, grocery stores, pharmacies, etc.) have no other options. See the table on the right of this page for an interactive map and a searchable directory.
Guide on what you should do if you've become unemployed.
Information on Unemployment insurance.
| SNAP benefits
|| How to apply for SNAP benefits (food stamps).
File for free
Where's my refund?
Tax payment plans
In response to the (COVID-19) pandemic, the due date for Federal income
payments have been postponed from April 15th to July
15th 2020. Affected Taxpayers do not have to file Forms
4868 or 7004. There is no limitation on the amount of
the payment that may be postponed, and deferment of
payment will not result in penalties or interest,
regardless of the amount owed.
| Cash Assistance DTA
|| If you need help making ends meet, you can apply for economic assistance (cash benefits) through the Department of Transitional Assistance (DTA).
DTA offers: Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to the Elderly, Disabled, and Children (EAEDC), and the State Supplement Program (SSP).
| Student Loans
|| All borrowers with federally held student loans will automatically have their interest rates set to 0% for a
period of at least 60 days beginning March 13, 2020. For more information see the website.
| Apply for MassHealth
|| All MassHealth Enrollment Centers are closed to walk-in visitors. Please call MassHealth Customer Service Center main number at (800) 841-2900. Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Eversource- Bill pay help
| Many utility plans are offering different levels of assistance for customers in need. Click on each provider to find out more information.
| Many wireless carriers are offering different programs for customers. Click each carrier for more information.
||Map Showing Newton's Food Programs
| SNAP/ Food Stamps
||Do you need help buying fresh nutritious foods? You may be eligible for the Supplemental Nutrition Assistance Program (SNAP), also known as food stamps. Apply online here. or Call 877-382-2363. Emergency SNAP benefits are for recipients who need food within 7 days.
| Food for Newton Families
The Food for Families program will have FREE bags of non-perishable food available for Newton families in the following locations: *****BAGS WILL BE IN THE 'PODS' CONTAINERS LOCATED AT EACH SITE*****
Fire Station 2 (Wash. St & Comm. Ave)
Fire Station 4 (Crafts. St.)
Fire Station 7 (Elliot St.)
Fire Station 10 (Dedham St.)
American Legion Nonantum Post 440 (295 California St.)
| Newton Supermarket Senior shopping hours:
Whole Foods: Daily- 8-9am
Star Market: Tu., Thurs., 7-9am
Stop & Shop: 6-7:30am
Market Basket (Waltham): 5:30-7am
Bristol Lodge Soup Kitchen
545 Moody St.
|In order to minimize risk of COVID-19, meals will be prepared take-out only 7 days/week between 4:30-5:30. All are welcome, FREE.
Waltham Mobile Market
50 Prospect St.
|Mobile Market is open from 1-2pm on the third Sat. of each month. Anyone in need is welcome. FREE. Upcoming Dates: March 21, April 25, May 16, June 20.
321 Washington St.
|Free hot lunch to Newton students preK-12, Text "school lunch" to 617-527-9835 for a no contact pick-up.
560 Pleasant St.
| Seniors only shop 6-7:30 daily. Offers boxes of grocery items: The basic: $50, The Big Box $100, pay online, pick-up in parking lot. Call when you arrive (617)923-1500 in the East side of Russo's and they will deliver it to your car. Click link for selection and items included.
Food, Utility, Tax and other resource info (3.23.20)
Social Services Brochure
Social Services FY19 Annual Report
MIRA Coalition Immigration Resources
Newton's Case Managers provide the following
to Newton residents in need:
• Information and referrals
• Outreach services
• Connections with private, public and other city
• Education and support
CRISIS OR EMERGENCY
When an emergency or crisis
occurs, Case Managers may be able to refer or assist Newton residents with:
• Emergency oil
• Utility shut-offs
• Emergency shelter
• Emergency food
• Financial assistance
• Legal referrals
• Mental health referrals
• Domestic violence
The Case Managers can assist
residents in the application process and obtaining the proper documentation to apply for:
• Food stamps
• Fuel assistance