Links
Address
Newton City Hall
1000 Commonwealth Ave
Newton Centre, MA 02459
617-796-1000
TDD/TTY 617-796-1089
Hours
Monday - Friday
8:30am-5:00pm
Tuesday
8:30am- 8:00pm
Treasury and Collection Department
James G. Reardon, Treasurer and Collector
1000 COMMONWEALTH AVENUE
NEWTON, MA 02459
TELEPHONE (617) 796-1330
FACSIMILE (617) 796-1343
www.newtonma.gov
treasury@newtonma.gov
Is your payment missing????
If you paid with your bank’s on-line banking and your payment is not credited to your account within two weeks, a written request for research must be accompanied by a copy of the canceled check, both front and back. Your online transaction with your bank produces a paper check that is submitted to our office without a remit slip indicating the proper account to which it should be posted. The paper check is posted manually to the “bill number” you provided in the “Account” field. Fax, mail or e-mail us the copy (see info. above in letterhead). In the future, do not use your bank’s online banking to pay City bills. Please pay on the City’s website instead: www.newtonma.gov
If you paid by check, a copy of the cancelled check must be provided along with a letter of request that we research your misapplied payment. Fax, mail or e-mail us the cancelled check copy (see info. above in letterhead).
If you paid by cash, the original receipt (copies not accepted) from your cash transaction must be provided along with a letter of request that we research your misapplied payment. It is best not to mail the original receipt so it does not get lost in the mail.
If your mortgage company claims they paid, a copy of the cancelled check, front and back, along with the disbursement sheets including totals page, should be submitted to our office with a letter of request for research.
If charges have been incurred they will be reviewed on a case by case basis. See the Treasury Department website page for Answers to Frequently Asked Questions.
Thank you for your cooperation.
Regards,
Treasury Department