Customer Service Center Information

Location: Newton City Hall
                Customer Service/Water Office (Room 105)

Phone: (617) 796-1000
Email: DPW@NEWTONMA.GOV

Note: Appliance/Freon Pickup will be moved
from Saturday Sept. 4th to Tuesday Sept.7th

2010 Construction Schedule

Harvard Street/Newtonville Avenue Water Main
Replacement Project

Proposed Washington St Rehabilitation project

Street Sweeping Schedule

2010 Road Races

Newton Task Force on Undergrounding Utilities

Stormwater Website

Customer Service

 

Customer Service Center:
(617) 796-1000

Questions or comments for DPW: DPW@NEWTONMA.GOV

Public Works customer service representatives are available at this number to take calls regarding service requests, or requests for recycling bins, Logging all inquiries for dissemination to the appropriate division for follow up. During evening hours voice mail messages may be left for their later review and attention.

Administration Director of Administration : Karen Griffey 
griffey@newtonma.gov

Responsibilities: To provide administrative management and support services, establish and implement budgetary and operational policies and programs, maintenance of financial and payroll accounts, purchasing, personnel services.
Customer Service
Organizational Chart

Engineering

City Engineer : Lou Taverna
ltaverna@newtonma.gov

Responsibilities: Include design, survey, and construction management for a variety of projects around the City.

Environmental Affairs

Director of Environmental Affairs : Elaine Gentile
egentile@newtonma.gov

Responsibilities: To collect and dispose of refuse in an environmentally appropriate manner and to collect a variety of materials to be recycled in an efficient and cost effective manner.

Equipment

Equipment Maintenance Superintendent : Ron Mahan rmahan@newtonma.gov

Responsiblities: To maintain all city vehicles and equipment in proper operating condition.

Highway Operations

Director of Highway Operations: Stephen Tocci  
stocci@newtonma.gov
Responsiblities: To improve and maintain the city's 300-plus mile street network for the safety of pedestrians and motorists.

 

Water & Sewer

Director of Water/Sewer: Fred Russell
frussell@newtonma.gov

Responsiblities: To provide potable water and collect waste water from all city residences, businesses and institutions in a sanitary and efficient manner.

FAQ'S

NEW Forms for Water and Sewer Department

Sewer Service Applications
Water Service Application
Terms and Conditions



2010 Water Hydrant Flushing Schedule
Hydrant Information
Mass. Dept. of Environmental Protection Stormwater Information
MWRA Public Service Community Advisory
MWRA Public Service Announcement Video on Lead in Water (.mpg)Water & Sewer Rates
Water & Sewer Utilities Division


Commisioner's Office

Commissioner: Thomas Daley

tdaley@newtonma.gov

Executive Administrator:  Angela Clark 
aclark@newtonma.gov

Department of Public Works, City Hall
1000 Commonwealth Avenue
Newton Centre, MA 02459

Picture History of the City of Newton Public Works Commissioners

Holiday Trash Collection Schedule

Trash is collected the day after your regular scheduled trash collection day.

The official City holidays in 2010 that will affect trash collection are:

New Year's Day Thursday- January 1
Martin Luther King Day
Monday - January 18
Presidents' Day
Monday - February 15
Patriots' Day
Monday - April 19
Memorial Day
Monday - May 31
Independence Day
Monday - July 5
Labor Day
Monday - September 6
Columbus Day Monday - October 11
Veterans' Day Thursday - November 11
Thanksgiving Day
Thursday - November 25

 

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